Terms & Conditions

Welcome to ExceLift. Please read these Terms and Conditions carefully before using our website or engaging our services. By accessing our website or contracting with us, you agree to these terms.

  1. Scope of Work

All services provided by ExceLift are outlined in written estimates or contracts. Additional work requested outside the agreed scope requires a written change order and may affect pricing and timelines.

  1. Estimates & Pricing

  • Estimates are valid for 30 days unless otherwise stated.
  • Pricing may be adjusted due to unforeseen site conditions, changes in material costs, or additional labor requirements.

  1. Payment Terms

  • A deposit is required at start of work.
  • Progress payments may be requested at agreed project milestones.
  • Final payment is due upon project completion.
  • Late payments may incur interest or collection fees.

  1. Permits & Approvals

Clients are responsible for securing all necessary permits unless otherwise specified in writing. ExceLift can assist with the permit process when agreed.

  1. Site Conditions & Access

Clients must ensure clear, safe access to the work site and remove obstacles such as personal property, landscaping, or debris. ExceLift is not responsible for damage to hidden or unmarked underground utilities.

  1. Change Orders

Any changes to the original project scope must be approved in writing by both parties. Approved changes may adjust costs and timelines.

  1. Project Delays

We strive to meet all deadlines but are not liable for delays caused by weather, natural disasters, supply chain issues, permitting delays, or other factors beyond our control.

  1. Warranties

We provide a limited warranty on labor and workmanship, with the period specified in your contract. Manufacturer warranties apply to materials where applicable. This warranty does not cover misuse, neglect, acts of nature, or unauthorized modifications.

  1. Liability

ExceLift carries general liability and workers’ compensation insurance. We are not responsible for pre-existing structural conditions or unrelated damages.

  1. Termination

Either party may terminate the contract within three (3) business days for valid reasons with written notice. Clients remain responsible for payment for work completed and any non-refundable costs incurred up to the termination date.

  1. Dispute Resolution

Disputes will first be addressed through mediation. If unresolved, disputes may be settled through binding arbitration under North Carolina law.

  1. Governing Law

These Terms and Conditions are governed by the laws of the State of North Carolina.

  1. Website Use

Information on this website is for general information only and may be updated at any time. Use of this site does not establish a contractor-client relationship unless a formal agreement is signed.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at: